How do I exchange my Way of Wade order?

We currently do not offer exchange services. Instead, we recommend that you return the item first and then place a new order for the correct product or size.

If you would like to return your current item, please visit our return portal and click Create a return, then select your order to start the return process.

When contacting us, please include your order number and provide clear photos for verification, including:

• The shoes (front view)
• The outsoles
• The shoebox (with the label visible)
• The product tags (if available)

*Returns can be requested within 60 days of receiving the item.

*If the return is not due to a quality issue, the customer will be responsible for all return shipping costs.