Before you exchange the items in your order, please confirm if they have been shipped out or not.
- If your packages haven’t been shipped out, please contact us at support@wayofwade.com. Our Customer Support Team will help you check the inventory and do the exchange for you if your preferred exchange products are in stock.
- If your packages have been shipped out, please also contact us at support@wayofwade.com. Our Customer Support Team will try to intercept the packages and notify you in time through emails if the interception is successful. Please make a separate purchase for the products you want after you receive the successful interception email. If the interception fails, we’ll notify you in time though emails as well. Please follow the instructions in the email to return the products after receiving them and get your refund, and make a separate purchase for the products you want.
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