Before you exchange the items in your order, please confirm if they have been shipped out or not.
- If your order has not yet been shipped, please contact us at support@wayofwade.com
. Our Customer Support team will assist you in checking inventory and arranging an exchange, provided your preferred item is in stock and the price is the same. Please note: We are unable to change the size or colorway for orders that include Worry-Free Insurance. - If your packages have been shipped out, please also contact us at support@wayofwade.com. Our Customer Support Team will try to intercept the packages and notify you in time through emails if the interception is successful. Please make a separate purchase for the products you want after you receive the successful interception email. If the interception fails, we’ll notify you in time though emails as well. Please follow the instructions in the email to return the products after receiving them and get your refund, and make a separate purchase for the products you want.
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