High-risk orders - require dual-card images

Modified on Thu, 12 Mar at 3:38 PM

Hi there,

Thank you for your support!
However, sorry to inform you that your order was identified by the system as a high-risk order. Before the package is shipped out, we want to confirm that if you place this order in person.

To verify your order, could you please provide some photos of your physical credit card and ID information to prevent someone from stealing your card? Please know that your name and the last 4 digits of your card number must be offered, but personal information such as CVV can be withheld. Photos will only be used to verify this order. 
 
Please know currently a screenshot of a digital card or a scanned document of a physical card will not be accepted by the system as valid information for verification.
 
(Plus: If we do not hear back from you within 24 hrs, our system will automatically close your order and refund to your original payment account. If you still want the shoes, welcome to place a new order.)

If you have any concerns about the verification, we are willing to answer your questions first. If you do not want to provide photos and prefer to cancel the order, kindly let us know your thoughts. 

Thank you for your understanding and cooperation!


Best Regards,
Way of Wade

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