Please allow us to apologize for your long wait.
We truly hope there is no delay in shipment, but it's sad the shipping service is not under our control. Please do not worry, we will take responsibility and come up with a solution.
Now the issue has been reported to the carrier the first time we got your feedback. It takes some time to conduct an investigation. If there is no update by , we will offer you a full refund or arrange a reshipment. It would be highly appreciated if you could wait for it.
To show our apology, we would like to offer a $10 coupon for compensation. Could you please wait a few more days?
Thank you for your support and understanding！
Best Regards,
Way of Wade
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article