Thank you for reaching out. We have received the photos.
We are really sorry for the inconvenience caused. We have reported this issue to our factory and asked them to improve this situation in future production.
This is the first time we received related feedback. From the pictures you sent, the part you mentioned does not affect your use at present.
Given the special situation, we would like to extend the warranty for you, which means the end date of your warranty is extended from to . During the process, if the part affects your use, please contact us again and we will apply for compensation for you as soon as possible based on the shoes' status.
Feel free to contact us again if you have any other questions.
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