Thank you for your reply.
Our shoes have relatively strong wrapping and stability, which is specially designed to prevent our customers from spraining their feet during training or competition. So, we usually recommend our customers to wear these shoes for professional competitions instead of wearing them for a long time in daily life. In addition, it is recommended that you match basketball socks with basketball shoes.
In view of your special situation, after discussion, we have tailored two solutions for you. You can choose one of 2 options.
Option A: We are willing to offer you a $60 coupon, please keep the shoes without return.
Option B: We are willing to refund $40 to your original payment account, please keep the shoes without return.
Looking forward to your prompt reply.
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