Compensation - Rubber Melting

Modified on Wed, 11 Mar at 6:08 PM

We can totally understand you are so sad that the bottom of your shoes melted due to some unknown reason. While the shoes on your hands may have been tested and refined a million times before they were produced. And every pair of shoes we ship out of the warehouse is subject to strict quality inspection. So, if it is normal for running and other sports, the shoes will only show normal wear and tear and will never melt away. If the rubber bottom is used, the minimum temperature resistance is about 80 degrees Celsius. Normally rubber just ages not melts.

We always listen to every customer and make progress together. We cherish every valuable WOW member, so we want to credit you with a $ coupon, so you can place a new order for any products in our store in the future.

Can we make an agreement on this resolution?

Looking forward to your reply.

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