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After checking your order # , we noticed it was ordered on , and delivered on , which has exceeded the return and warranty window.
As our return policy states: "We have a 60-day return policy, which means you have 60 days after receiving your item to request a return or a warranty."
We are sorry to tell you that you cannot request a return or a warranty after the 60-day window.
We understand that this situation may not meet your expectations, and we sincerely apologize for any inconvenience caused. While we are unable to process a return or warranty due to the exceeded timeframe, we would like to highlight that all WOW shoes are produced in limited quantities, making them unique and valuable. We hope the shoes can still bring you value, whether as part of your collection or through another use that suits your needs.
We truly regret any inconvenience this may have caused and appreciate your understanding in this matter.
Best Regards,
Way of Wade
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